Return Policy
We are proud of the quality of our products and want to make sure you are completely satisfied. If you are not completely satisfied, return the unused portion within 90 days from the date of purchase. Please provide us with the proof of purchase for our records. You can call our customer call center at (864) 315-1991 to request a return authorization.
Alternatively, you can email us at customerservice@msquareokinawa.com.
You can send your return to (See Shipping below):
MSquare Health Products, Inc.
Attn: Product Returns
1601 N. Sepulveda Blvd #825
Manhattan Beach CA 90266
Refunds (if applicable)
Once your return is received and checked, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven (7) days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.